Remove view

Cintell

article thumbnail

The Right Customer at the Right time

Cintell

Combining both data and behavioral indicators provides a comprehensive view, which allows you to consistently score your customer listing and prioritize your accounts and find the right time to engage your customer. Monitoring those behaviors in future cycles can provide an additional dimension to prioritize accounts.

article thumbnail

Understanding the B2B Buying Disconnect

Cintell

The 2018 B2B Buying Disconnect Report highlights the difference between how B2B technology buyers and vendors view the purchase process. But according to a recent report from TrustRadius , many vendors fall short in this arena.

Buy 172
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

29 Ways to Use Your Personas

Cintell

Unify your three related business functions (sales, marketing, and product) around one common view of buyers and users. Create and share personas with product marketing and product development to ensure the product lifecycle begins (and ends) with the customer in mind (and include their feedback!).

article thumbnail

Habits of Customer-Centric Marketers: Q&A with Erika Goldwater

Cintell

We also need to remember to gain information about our buyers from sources outside our own organization, as too often that information can be a skewed and may not provide a holisitic view of the buyer. The Good Stuff: To understand buyers, we do almost anything to gain insights into buyers for our clients.

article thumbnail

Why Personas Fail

Cintell

There is a sharp difference between demographic segmentation (“CIOs and companies with over 5,000 employees in the manufacturing industry”) and in-depth buyer personas that represent a comprehensive view of the characteristics, attributes, motivations, and interests of these segments.

article thumbnail

5 Things Your Business Must Consider About Outsourcing Customer Research

Cintell

Hazard 2: Phantom segments are views of the customer that are constructed based on what data is easiest to lay hands on. In that article, Drucker describes how adherence to a segmentation model based on demographics blinded GM in the 1970s to strategically relevant marketplace trends in lifestyle and attitudes.

Research 100
article thumbnail

How to Build a Buyer Persona: a Recipe for Success [Infographic]

Cintell

If you’re new to creating buyer personas you may want to use a template or generator , and view a few examples before you get started. Buyer persona profiles should include: name. education level. interests and hobbies. income range. family status. motivations. concerns and challenges. values and fears. buying behavior.