Paul Gillin

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Here’s What 25 B2B Marketers Think Are the Key Trends in 2016

Paul Gillin

The authors identified three powerful trends driving B2B marketing right now: –Changing buyer expectations fueled by the availability of rich information and ease of access and purchase; –Pressure to demonstrate ROI as marketers learn to do more with less; and.

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8 Data Points about the Importance of Customer Experience

Paul Gillin

I was asked to prepare some background information on the importance of delivering a positive customer experience, and I thought I would share some of the research with you. How much does the market reward companies that deliver excellent customer experience? rating on a 1-to-10 scale (see chart below).

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Cool & Useful Sites for the Holidays

Paul Gillin

With SocialVest, you can make purchases at your favorite stores - like Target, Walmart, Bloomingdales, and more – and a percentage of all your purchases will go to a charity of your choice. SocialVest is an online retail platform that allows customers to buy and give at the same time. GiftaStranger.net. Wantful.com. HipMunk.com.

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Facebook Tips for Midsize Businesses

Paul Gillin

“‘Excite, Educate, Motivate’ has replaced ‘Awareness, Trial, Purchase,’” Brody says. E-mail and news feeds can be used to deliver an ongoing stream of information that reminds people of who you are. Remember, this isn’t direct mail, and your cost of trying something new is basically zero.

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How B2B and B2C Marketing Are Different

Paul Gillin

The bigger the purchase, the more people are usually involved. These people typically come from many different areas of the organization, and each has different information needs. Intense need for information. A B2B decision usually requires information from a lot of sources about a lot of topics.