Customer Experience Matrix

JULY 16, 2009

This isn’t about making it easy to react to comments on Twitter , add friends on Facebook , or research prospects on LinkedIn , which is how most marketing automation vendors are approaching social media. Sources include blogs, social networks (publicly-accessible sections of Facebook, MySpace , etc.), billion entries.

Marketing Management 120

Marketing Management Acquisitions Social Media Marketing Automation Services 120

Buzz Marketing for Technology

JULY 7, 2008

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. A wiki may have all these things, but that does not a platform make.

Social Media 100

Social Media Communities Wiki Work Management 100

Anything Goes Marketing

MAY 1, 2007

I Plan to Increase my Lead Generation by 3 billion % in 30 days Marketers make many promises and not all of them are based on facts (I know, you're saying "really??"). Private Blogs Don't Count (Either Does Being on Facebook and Having 500 Friends That are Co-Workers) Does your company have an internal blog? Why did it fail?

Web 2.0 100

Web 2.0 RSS Wiki Trade Show 100

Buzz Marketing for Technology

SEPTEMBER 22, 2008

More by user. ® networking (facebook, bookmarking) LinkedIn, Ning). ® collaboration (wikis, groupware) Slide 4: Affect on Organizations (Society and Education?) ® Bridging the gap between research on what is happening in the workplace and what is happening in schools (generational?) Facebook App. Technology.

Work Management 100

Work Management DMCA Ning Privacy Policies 100

Buzz Marketing for Technology

JUNE 27, 2008

RSS feeds, blogs, wikis, podcasts, social networking sites, mash up technology, etcâ??but attracted to it by its anarchic, democratising, iconoclastic potential, I urge friends to start using Facebook. The reasons, said the manager of the project, are generational, educational, cultural, linguistic, and psychological.

Web 2.0 100

Web 2.0 Personalization Terms and Conditions RSS 100

Hubspot

DECEMBER 30, 2011

Just this year we witnessed the debut of Google+ and the introduction of Facebook Timeline. AddThis - AddThis is a social bookmarking service that provides a code users can put on their websites so that when people visit that site, they have the option to share via Facebook, Twitter, etc. Blip.TV - Blip.TV

Paid Content 28

Paid Content Social Media Social Marketing Work Management 28

Buzz Marketing for Technology

OCTOBER 4, 2008

Talent Management, and Employee Engagement (a PDF file) that finds: 52% of organizations that adopt blogs, wikis, and social networking tools (among others) achieved best-in-class performance levels compared to 5% for those that didnâ??t. Facebook or LinkedIn) or other communities of practiceâ?? Week 4-- Aggregators and RSS Feeds.

Web 2.0 100

Web 2.0 Ning Wiki Blogger 100