The 13 Social Media Customer Service Stats You Must Know
Convince & Convert
DECEMBER 6, 2023
13 Social Media Customer Service Stats You Must Know 1. On Facebook, this percentage is lower, as about 59% of users have reached out to brands on the website. More Customers Expect Faster Responses Now Customers expect brands to respond to their messages and complaints quickly. Image via Khoros 9.
Let's personalize your content