article thumbnail

Four Smart Strategies to Improve Customer Experience and Increase Acquisition

Webbiquity

In what ways can I improve my product to meet their needs? When new customers start buying products or services from you (and have a great experience), they’re likely to refer your company to friends, family, and colleagues. The power of WOMM should not be underestimated. Image credit: Jon Tyson on Unsplash.

article thumbnail

8 Reasons why B2B Marketers Should Prioritize Word of Mouth Marketing (WOMM)

Valasys

B2B marketers think that if they are providing spectacular products or services, it’s more than enough as the services will speak for themselves. According to a survey conducted by the Word of Mouth Marketing Association (WOMM), it has been found that offline word of mouth marketing is 5x more impactful than paid media impressions.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Use Content to Build Your Brand Voice

Valasys

.” Therefore, if you use content to build your brand voice not only you’ll have an upper hand in showcasing your products or services to your customers, as compared to your competitors , but you’ll also generate additional revenue by client retention, repeat purchases, and positive word-of-mouth marketing (WOMM).

WOMM 69
article thumbnail

How Brand Advertising is Beneficial for B2B Marketers

Valasys

Before a product launch marketers deeply inspect about their brand identities, colors, fonts & other stylistic choices. Situating positive sentiments in the market about a product or service is just as important as product’s features and price. Also, the advertising campaigns designed can be hyper-targeted to the niche.

article thumbnail

Are You Harnessing The Power of Brand Advocates?

Convince & Convert

Before starting Influitive, a platform designed specifically to serve as a hub for companies to house their advocate marketing programs in, he started Eloqua, which was acquired by Oracle two years ago. It’s no secret that your customers have the best input on how to improve your product or service. Who are the Right People?

article thumbnail

How Customer Experience Management (CXM) will become Smarter in 2020

Valasys

Customer Experience Management (CXM) is the practice of designing & reacting to customer interactions to meet or exceed their expectations, leading to greater customer satisfaction, loyalty & advocacy. Read more on 8 Reasons why B2B Marketers Should Prioritize Word of Mouth Marketing (WOMM). According to Gartner.

article thumbnail

6 Tips to Evolve Your Content Strategy in 2020

Valasys

In short inspiring customer success, optimizing the scale of customer-experience management (CXM) & living & envisioning the omnichannel ideologies that you showcase through your products & services is imperative to evolve your content strategy in 2020. So, the process of lead nurturing is important.