What Is Net Promoter Score — And Is It Worth Tracking? Let’s Talk Pros and Cons
Salesforce Marketing Cloud
NOVEMBER 17, 2023
When a friend or colleague takes the time to tell you about a product or service, you probably listen. One way to find out is by tracking your Net Promoter Score (NPS). Some service leaders aren’t so sure. Table of contents What is a Net Promoter Score? Where does Net Promoter Score fall short?
Let's personalize your content