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Can Old Database Marketers Learn Digital Tricks?

Customer Experience Matrix

Summary: Database marketing and digital marketing are more different than it seems. It’s self-evident that digital marketing (mostly on the Internet, but also mobile, in-game, and eventually interactive TV) is a major change from both traditional mass media and more recent database marketing (mail, email, telemarketing, CRM).

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BlueVenn Bundles Omnichannel Journey Management, Personalization, and Single Customer View

Customer Experience Matrix

.* The company offers what it calls an omnichannel marketing platform that builds a unified customer database, manages marketing campaigns, and generates personalized Web and email messages. The Venn in BlueVenn The unified database process, a.k.a. Tags can be used to control subsequent flow steps.

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Pega: AI will power the autonomous enterprise

Martech

But here’s where Pega sees the revolution leading us: the continually optimizing enterprise, or, as Pega tags it, the “autonomous enterprise” — the enterprise that uses the full range of AI and automation to teach itself better processes, systems and business logic. What do they mean for marketers.

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Clarifying the Differences Between Database and Digital Marketing

Customer Experience Matrix

post described the different mindsets of database and digital marketers but it was pretty short on differences between the two marketing methods themselves. DB or Not DB Database marketing is built around a marketing database that contains addressable, identifiable individuals.

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Key Insights to Inform the Future of Your CRM

Martech Advisor

Let’s face it: commercial email has been around for many years; email platforms are fairly mature, as are the operational processes around them. It may be easy to forget that database marketing was born to power direct mail, and modern CRM is an evolution of database marketing. But it has to mean more.

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10 Questions: Do You Need Marketing Automation?

The Point

Or even if the processes with which those leads are shepherded along the sales cycle are woefully inadequate, a company may not generate the volume of inquiries necessary in order for marketing automation to make a difference. Inevitably, much of the business case for a marketing automation solution comes down to intangibles.

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Why Companies Buy Marketing Automation Software

The Point

* lengthening sales cycles during a down economy and the desire to support sales reps who are reluctant to dedicate their valuable time to nurturing buyers throughout that process. Tags: B2B Marketing CRM Database Marketing Lead Management Lead Nurturing Marketing Automation.