Remove customer

Paul Gillin

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How AI is automating writing and marketing messages

Paul Gillin

By harnessing the power of data, AI can help companies better understand their customers and offer them tailored experiences that meet their needs. The study found that AI can be used to create customized experiences for users based on their individual preferences. There are many benefits to using AI for customer segmentation.

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Here’s What 25 B2B Marketers Think Are the Key Trends in 2016

Paul Gillin

Contact influencers in your market – or even your own customers or subject matter experts – and ask them for short paragraphs on a topic, then combine that content into an e-book. Marketers are beginning to realize the buyers are people, not demographic segments, and they are appealing more to the motivations that influence human behavior.

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3 Branded B2B News Services That Get It Right

Paul Gillin

While there’s nothing wrong with that, drive-by customers are hard to engage in conversation. What if you could go a step beyond the downloads and become a trusted and even indispensable information source that customers visit every day? The target audience is not Cisco’s traditional CIO customer but board room executives.

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IDC: US Tech Firms Underestimate Emerging Market Opportunity

Paul Gillin

Reality: A wide range of customer needs exist. Reality: Businesses should plan for “smart growth,” with some segments growing much more quickly than in North America and others lagging. Misperception: Customers want itemized prices and mix and match the cheapest offerings. She listed five common misperceptions and realities.

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How to Calculate Social Marketing ROI

Paul Gillin

This is a draft of chapter 10 of Social Marketing to the Business Customer by Paul Gillin and Eric Schwartzman. Rather, they invest in social marketing because they believe that the benefits – customer engagement, market awareness, continuous feedback and professional development – are good for. Of course not.

ROI 50
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B2B Blogging Gets Publishing Discipline

Paul Gillin

Another defined the blog’s mission as being “to provide actionable and thought-leadership content for customers and prospects on…topics the company’s product helps optimize.&#. Two of the four finalists had hired professional journalists to oversee content.

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