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Anything Goes Marketing

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Customer Service at its Best: Wind Mobile

Anything Goes Marketing

For someone who lives and breaths customer service as part of my profession I am very critical with companies I deal with as I have a high expectation on the type of service I should receive. I’ve finally found a company that does a fantastic job at servicing its customers across many channels and you know I have to blog about it.

Service 100
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Drive Web Traffic or Drive Loyalty?

Anything Goes Marketing

For a company, these are the early adopters or your first few customers. It's these types of customers that helps a business grow. You can compare this to how a company treats its customers. Does the company take the customers for granted and just focus on new business (or more web traffic in a blog's case)?

Loyalty 100
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I'm a CEO - I Don't Have Time to Blog! Think Again

Anything Goes Marketing

Chad PS - Here's an oldie but a goodie:My Top 10 List on the Positives of Corporate Blogging PPS - In the post Drive Web Traffic or Drive Loyalty? I discussed the idea of making your customers feel special. In any case Bill, keep up the good work and the great service. That's one of the reasons that corporate blogs can succeed.

Tagging 100
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10 Tips for Using Twitter And Email Marketing for B2B

Anything Goes Marketing

That's the stuff that builds social media loyalty and grows and nurtures your community. This type of "Twitterview" could be with a customer, partner, company exec (or any other employee), or industry thought leader. This goes back to being an Eco-Marketer and reusing content that you have. Most likely.

Twitter 100