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SalesFusion Combines Online and Offline Marketing with CRM

Customer Experience Matrix

Summary: SalesFusion combines all channels within marketing, and merges marketing automation with CRM as well. This breadth isn’t accompanied by tremendous depth: SalesFusion’s campaign management and built-in CRM tools are a bit limited. online chat and - telemarketing support through the CRM component.

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ClickDimensions Offers Marketing Automation as a Microsoft CRM Add-on

Customer Experience Matrix

Now that I’m more or less finished launching the B2B Marketing Automation Vendor Selection Tool (VEST) , I can start catching up on the other topics. What’s missing from the list is CRM integration. That's no accident: ClickDimensions doesn’t integrate with CRM in the regular sense of synchronizing data. But I digress.

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SessionM Expands from Loyalty to Full Customer Engagement Management

Customer Experience Matrix

Compared with these vendors, SessionM’s loyalty features are probably its most unusual feature. It can also ingest data from other sources such as a Customer Data Platform or CRM system. What does matter is that campaigns can include multiple messages, each having its own selection rules.

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Why Companies Don’t Adopt Marketing Automation, and How GreenRope Can Help

GreenRope

Many companies need a marketing automation tool, but oftentimes they feel like a CRM/ automation software will be too difficult to adopt. Some of these barriers include cost, a lack of resources to set up and manage marketing automation, a lack of staff or skills for setting up rules, lead scoring, and sequences, and pushback from employees.

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Openprise Gives Marketers Easy(ish) Tool to Manage Their Data

Customer Experience Matrix

When I first described Customer Data Platforms two and half years ago, all the vendors offered an application such as predictive analytics or campaign management in addition to the "pure" CDP function of building the customer database. Alerts can be based on complex rules and delivered via email or text message.

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The power of combinatorial innovation and 4 other lessons on the journey to 1,000 apps

chiefmartech

Today, HubSpot announced a milestone of more than 1,000 integrated apps featured in the app marketplace for its CRM platform. I still dig the metaphor of data as nouns, workflow as verbs, UI/UX as a common language, and governance as the rules of good grammar. The call to better integrate martech is being heard.

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MakesBridge Offers Powerful Features to Small Business Marketers

Customer Experience Matrix

There are plenty of other vendors serving micro-businesses. I’ve previously reviewed Genoo , which supplements the standard marketing automation features with Web hosting and built-in CRM but no shopping cart. See my List of Demand Generation Vendors for other options. MakesBridge is another contender. per month email product.