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Dreamforce 2011: Salesforce.com Will Leave Marketing Automation Alone. But Revenue Performance Management Might Be Another Story.

Customer Experience Matrix

I spent most of this week at Salesforce.com ’s Dreamforce conference. With 45,000 registrants, the company says that Dreamforce is now the largest technology industry gathering. Their equivalent is Salesforce Chatter, the social network for company workers they see as connecting all company systems.

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What does ‘Real-Time Marketing’ really mean? by Salesforce

Martech

A search for “real-time marketing” reveals a grab bag of definitions. Recently, we announced Data Cloud , our CDP that uses real-time data to make real-time marketing easier for companies. Watch the free demo Originally published on Salesforce.com on February 28, 2023. What can you do with a CDP using real-time data?

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What Do You Sell, Who Do You Sell It To and Why Everyone Has to Have The Same Answer

ViewPoint

Today you’ll learn why lead definition is important and why you, as the CEO, need to be involved in building your own universal lead definition: Shortly after I started PointClear I worked with a company that blew through $100 million because marketing was selling to one audience and sales was selling to another.

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Oracle Buys Eloqua: Winners and Losers for B2B Marketing Automation

Customer Experience Matrix

It suggests that neither Oracle nor Eloqua management felt the company was substantially undervalued. So that’s all fine, but what industry observers really want to know is how Salesforce.com will react. The company had already been pulling away from that market and now will almost surely give it even less attention.

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Lead Genius Adds a Dash of Artificial Intelligence to Account Based Marketing

Customer Experience Matrix

The company is in the business of assembling B2B marketing lists – an industry dating back centuries to city directories and beyond. Like many data gatherers, Lead Genius uses a combination of Web and other sources to build company and contact lists. Lead Genius is a good example. Lead Genius does this too. Plan interactions.

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Teradata Plans to Sell Its $200 Million Marketing Application Business. Any Takers?

Customer Experience Matrix

Point of reference: Salesforce.com reported $505 million revenue for its B2C marketing cloud in 2015.) Even more important, Teradata is one of very few firms offering enterprise-scale marketing automation for on-premise deployment: something many big companies still prefer.

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Pega Customer Decision Hub Offers High-End Customer Journey Orchestration

Customer Experience Matrix

The Customer Decision Hub from Pega (formerly PegaSystems) is certainly mature: the product can trace its roots back well over a decade, to a pioneering company called KiQ Limited, which was purchased in 2004 by Chordiant, which Pega purchased in 2010. I won't go into details of other Decision Hub components, but they’re equally advanced.