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Word of mouth marketing: how to drive conversations and sales at the same time

Sprout Social

Never underestimate the power of positive word of mouth. Positive comments. Although word of mouth marketing is a form of advertising, keep in mind that WOM doesn’t represent an ad or ads. Gymshark, Threadless and Casper are shining examples of brands that flourished thanks to community-building and word of mouth.

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8 Things Social Media Listening Can Do For Your Brand

Oktopost

But there’s a lot more to social media listening than replying to every Twitter reply or liking every Instagram comment you get. Social media listening can turn Facebook, Instagram, Twitter, or whichever is your poison into a significant touchpoint for your brand when done right. 4 – Improve Your Reputation.

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5 Main Reasons You Should NOT Buy EveryoneSocial

EveryoneSocial

Cal explores how social media is undeniably useful and essential for modern professionals, but needs to be deliberately engaged for reliably positive returns. Maybe your official brand accounts on LinkedIn and Twitter, Insta or Facebook are performing great. Building an internal workplace community is not a priority for your org.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

While customers are on hold brands could pipe in key messages through the phone that customers could post to their Twitter account (or other social media accounts) with a matching program hashtag (to get credit). Then… all of the sudden… the CSR comes on the other end of the phone and you reach the peak.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

While customers are on hold brands could pipe in key messages through the phone that customers could post to their Twitter account (or other social media accounts) with a matching program hashtag (to get credit). Then… all of the sudden… the CSR comes on the other end of the phone and you reach the peak.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

million followers on Twitter? Look to Facebook Somewhat surprising (at least to me) was the finding in the Forrester study that 62% of influential impressions from Mass Influencers took place on Facebook, with Twitter just 10%. Same with the message board trolls, who are all too easy to overlook in favor of bloggers and Twitterers.

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B2B Marketing Events Around The World - May 2011

MLT Creative

” May 9-11 , WOMMA Chicago, IL: The Word of Mouth Marketing Association’s annual spring conference will provide marketers with in-depth knowledge on WOM and social media marketing. Now accepting applications for the next conference, themed “Tinker, Noodle, Obsess.”