article thumbnail

Does More Martech Mean Fewer Brand Fans?

Marketing Insider Group

That might sound obvious, but it evidently isn’t to some CMOs: By overly relying on martech, they’re creating an expensive — and unremarkable — brand experience. According to research from Forrester , CMOs are spending more on tech than any other C-suite members. No short-term profits can make up for a betrayal of your brand. .

article thumbnail

How Planful uses customer intent to speed up the B2B buying cycle 

Martech

When Rowan Tonkin joined Planful as CMO three years ago, he faced two main challenges. Last year, Forrester reported that about 90% of 650 tech buyers surveyed want vendors to provide content that’s relevant at every stage of the buying journey. It was evident to me that we needed a better customer reviews program,” said Tonkin. “At

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

In Search of Mass Influencers In a fascinating new Forrester Research study about online peer influence, Augie Ray and Josh Bernoff determine that consumers generated more than 500 billion online impressions about products and services in 2009. CourtneyM This is a great review of the Forrester Research.

article thumbnail

How to put the "Viral" in B2B Marketing Viral Campaigns?

Ambal's Amusings

It can be word-of-mouth delivered or enhanced by the network effects of the Internet. Forrester Blog for Interactive Marketing Professionals. Keeping a Closer Eye on Content ROI – CMO Council. Ardath Albee's blog Marketing Interactions. Rebel Brown's blog Phoenix Rising. MarketingSherpa.

article thumbnail

ClickInsights: How B2B marketers should forge customer relationships by providing compelling content?

Ambal's Amusings

Forrester Blog for Interactive Marketing Professionals. Keeping a Closer Eye on Content ROI – CMO Council. Word of mouth wasn’t going to do it, nor was relying on insurance referrals or my Yellow Pages ad. Please focus on prospect presale engagement" Read on to get their insights. MarketingSherpa.

article thumbnail

Open Research: A Framework for Social Analytics

Online Marketing Institute

Will send you a ping.

article thumbnail

What Is Earned Media? Definition, Attribution, Best Practices with Examples

Martech Advisor

You must have heard phrases such as, “The brand sold exclusively through word of mouth ” or “The brand’s latest campaign went viral.” ” So, what do word of mouth (WoM) and going viral mean in this context? And that’s what earned media does.