Buzz, Digg, Forrester and Twitter

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Social Customer Support: AT&T is doing it Right!

Buzz Marketing for Technology

SEPTEMBER 22, 2010

I quickly asked my social network if it was worth it and I got a unanimous YES back from my Twitter and Facebook connections. It pays to provide Support with Social Media In a recent Forrester Report on “Customer Experience Pays Off. So I decided to give it a try. The only issue … is it was impossible to get one! Share this on Reddit.

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What’s the Best Social Media Monitoring Tool? It Depends

Webbiquity

OCTOBER 13, 2010

I’ve used this tool on behalf of small clients for finding hundreds of key influencers on Twitter, blogs and various other social networking sites and forums. It may not catch everything, but it finds a lot (via blogs, Twitter, social news sites and Facebook public pages) and presents the information through useful charts and graphs.

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Webinars

How to Leverage Behavioral Science Insights for Direct Mail Success

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Trending Sources

What’s your Social Media diet?

Buzz Marketing for Technology

FEBRUARY 18, 2010

With over 300 feeds coming into my Google Reader, Twitter alerts popping up all over the place and email coming in by the truck load its easy to feel overloaded fast. Throughout the day I follow toggle between TweetDeck, retweeting good posts and reading new posts on my Google Reader and sharing them (during lunch or after work). Tweet This!

Social Media

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Webinars

How to Leverage Behavioral Science Insights for Direct Mail Success

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

SEPTEMBER 21, 2010

Tired of chasing shiny objects, and setting up Twitter and Facebook accounts with clear direction, or success metrics? Using the Forrester Social Technographics Ladder, understand how your target audience (as defined by gender, age, and geography) uses social media. Fink) Twitter Comment As always, great stuff.

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The Top 3 Priorities for 2010 Marketing Budgets

Online Marketing Institute

NOVEMBER 2, 2009

Social Media – according to a study early this year by Forrester Research, 91% of technology b2b decision makers use social media in some form (blogs, video, customer reviews, social networking sites, Twitter, etc.). Share it on StumbleUpon Share this on Technorati Buzz up! Tweet This!

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Best of 2009: Social Media Marketing, Part 1

Webbiquity

JANUARY 10, 2010

Rick Burnes notes that without a strong content strategy to back up social media efforts, marketers risk the “all hat, no cattle&# syndrome: lots of attention on Twitter and Facebook, but no compelling content to back it up and turn the curious into the converted. by HubSpot. by Dave Fleet.

Social Media

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Measuring the Impact of Social Media in B2B Marketing

Webbiquity

OCTOBER 27, 2010

Forrester recently released a report by Laura Ramos and Augie Ray on How to Assess the Impact of Social Media in B2B Tech Marketing. separate Twitter accounts for support and marketing, separate business-focused and technology-focused blogs, etc.). Post on Google Buzz. Make sure that social media efforts are sustainable.

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Social Customer Support delivers Strong ROI

Buzz Marketing for Technology

MAY 19, 2010

Not only that but a recent Forrester study showed that customers actually prefer a better customer experience compared to everyday low prices, and moreover great customer experiences drive positive word of mouth (WOM). Related posts: It pays to provide Support with Social Media In a recent Forrester Report on “Customer Experience Pays Off.

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55 (of the) Best Social Media Tips, Tactics and Tools of 2010

Webbiquity

FEBRUARY 7, 2011

According to a HubSpot study, 71% of marketers viewed Twitter as a useful marketing tool last year, up from just 39% in 2009. Facebook added more than 200 million users last year, and Twitter more than doubled in size, adding 115 million. Which Profile Aspects Should Be Emphasized on Twitter, Facebook and LinkedIn? 85% of Inc.

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Five Social Media Marketing Reports and Guides Worth Checking Out

Webbiquity

AUGUST 2, 2010

And adoption of mobile marketing is expected to more than double this year, despite recent findings from groups such as Forrester that less than 5% of U.S. Post on Google Buzz. online users have ever used location-based applications on a mobile device , and only about 1% do so regularly. Share this on Bebo. Share this on del.icio.us.

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Best Social Media Stats, Facts and Marketing Research of 2010

Webbiquity

JANUARY 17, 2011

At its current rate, Twitter will process almost 10 billion tweets in 2010. Facebook, Twitter Growing As Video Referral Sources by MediaPost Online Media Daily. However, Facebook and Twitter send the most-engaged traffic as measured by average viewing spent time per visitor. Are Twitter Followers Better Than Facebook Fans?

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Best Social Media and Digital Marketing Research and Statistics of 2011, Part 2

Webbiquity

FEBRUARY 7, 2012

59% are on Twitter, and 43% use a company blog for marketing. Twitter, Facebook And LinkedIn: Age, Ethnicity And Gender Of The Major Social Networks [STUDY] by All Twitter. women make up 64% of Twitter’s following), men (63% to 37%) are the larger share on LinkedIn. The mean half life of a link on twitter is 2.8

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Paid Content Social Media Statistics Research

Best Social Media Stats and Market Research of 2010 (So Far)

Webbiquity

SEPTEMBER 8, 2010

What percentage of Fortune 100 companies are on Twitter? What social media tool helps small business double their reach on Twitter? “70% of social media users between the ages of 18-34 regularly use Facebook more than other sites such as MySpace, Twitter, and Classmates.com,&# and women use Facebook more than men.

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B2B Marketing Zone

Social Customer Support: AT&T is doing it Right!

What’s the Best Social Media Monitoring Tool? It Depends

Webinars

Trending Sources

What’s your Social Media diet?

Webinars

Convince and Convert Blog: Social Media Strategy and Social Media.

The Top 3 Priorities for 2010 Marketing Budgets

Best of 2009: Social Media Marketing, Part 1

Measuring the Impact of Social Media in B2B Marketing

Social Customer Support delivers Strong ROI

55 (of the) Best Social Media Tips, Tactics and Tools of 2010

Top 25 Articles and 8 Topics in B2B Marketing for March 2010

Five Social Media Marketing Reports and Guides Worth Checking Out

Best Social Media Stats, Facts and Marketing Research of 2010

Best Social Media and Digital Marketing Research and Statistics of 2011, Part 2

Best Social Media Stats and Market Research of 2010 (So Far)

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