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Optify Lets Agencies Provide Small Business with Marketing Automation, Distributed Marketing, and Sales Enablement

Customer Experience Matrix

By contrast, the fourth trend seems to be driven by recognition that small business presents a huge opportunity. I only mention this because I’ve recently been looking at a lot of new (to me) vendors and haven’t been able to write about many of them. CRM integration is currently limited to sending data to Salesforce.com.

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MakesBridge Offers Powerful Features to Small Business Marketers

Customer Experience Matrix

I’ve written quite a bit recently about marketing systems for very small businesses – a category I’ve tentatively labeled “micro-business” and pegged at under $5 million revenue. There are plenty of other vendors serving micro-businesses. See my List of Demand Generation Vendors for other options.

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Director of Sales Operations Job Description

InsightSquared

Their work has an enormous influence on business decisions. Click here to get a free director of sales operations job description template. ). As owners of the sales tech stack , sales operations directors are always evaluating new sales technology vendors and managing the CRM (typically Salesforce.com ) infrastructure.

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Lead Genius Adds a Dash of Artificial Intelligence to Account Based Marketing

Customer Experience Matrix

The company is in the business of assembling B2B marketing lists – an industry dating back centuries to city directories and beyond. Let’s look at those stages, using the four step structure of the Raab Guide to ABM Vendors. Lead Genius is used primarily by large enterprises selling to small businesses. Identify target accounts.

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Pega Customer Decision Hub Offers High-End Customer Journey Orchestration

Customer Experience Matrix

It competes with the usual enterprise suspects: Adobe , Oracle , Salesforce.com , IBM , and SAS. Even more than those vendors, Pega focuses on selling to large companies, describing its market as primarily the Fortune 3000. Decision Strategy Manager is where the serious decision management takes place.

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Net-Results Simplifies Demand Generation for Small Business

Customer Experience Matrix

The system is aimed at small business but offers an interesting design lesson for everyone. Prospects enter Net-Results from external Web forms (more about that later), file imports, manual data entry, or Salesforce.com synchronization. The actions themselves can send an email, adjust a lead score, or send the lead to Salesforce.com.

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MindMatrix Adds Sales Support to Marketing Automation

Customer Experience Matrix

One easily predictable trend in B2B marketing automation is that vendors will tailor their systems to specific industries. I wrote in February about one set of these vendors: Balihoo and others that specialize in helping central marketing organizations work with channel partners such as dealers and franchisees. Integrations with ACT!