Transforming the B2B2C model: Stanley Black & Decker’s journey
ClickZ
JULY 12, 2023
Shifting from a traditional B2B (business-to-business) model to a B2B2C (business-to-business-to-consumer) approach, the company has recognized the importance of understanding and engaging with end users while supporting its B2B partners. Implementing a CDP also necessitated establishing robust data governance processes.
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