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How to Achieve Stellar Alignment Between Marketing & Customer Support

Hubspot

In a very basic summary, Marketing's role is in attracting and converting prospects into leads. So as a marketer, here are some things you should keep in mind to ensure your customers' experiences stay positive from their beginning as marketing prospects all the way through to their dealings with Support.

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Don’t make it so difficult to get directly in touch with you

Biznology

As a direct result of both pastimes, I visit a lot of corporate and personal websites, explore an infinity of LinedIn profiles, and pick through thousands of Twitter, Facebook , and even Google + profiles. Why are so many of you guys making it so difficult to connect with you directly? Bringing It Home.

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You must live tweet live events

Biznology

The very last thing I need to deal with when I am shooting is not having enough juice, bandwidth, connectivity, or storage. And, the best thing about porting around too many batteries and cables? What if it’s been cross-posted via Instagram to Flickr, Facebook, Twitter, Foursquare, and the lot?

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A Shortish History of Online Video

Vidyard

And it’s no surprise that when the internet rolled around in about the same time frame, it would take less than 30 years for video to become one of the primary, and most exciting uses of this new communications network. On-demand television was an exciting idea as early as the 1970s. Funnily enough, it all began with a pot of coffee.