Open season on CRMs?: Friday’s Daily Brief
Martech
OCTOBER 1, 2021
Yes, maybe it needs to record deal closings, but the process that leads up to that should take place largely elsewhere — in sales enablement tools which sit on top of the CRM, in something like Oracle’s new Fusion Marketing offering, or -— according to Terminus -— in a CDP. What do marketing attribution and predictive analytics tools do?
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