Customer Experience Matrix

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Lexer Grows Its Customer Data Platform from Social Listening Roots

Customer Experience Matrix

External systems can also use an API to read the Lexer data, which is stored in Amazon Elastic Search. This system displays the customer’s profile including a detailed interaction history and group memberships. There are standard integrations with Facebook, Twitter, and Google Adwords advertising campaigns.

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Not the CDP Daily News

Customer Experience Matrix

June 19, 2018 Google Invests $550 Million in Chinese E-Commerce Merchant JD.com Source: GlobalNewswire Just in case you had doubts that Google is serious about competing with Amazon in retail, consider this: Google just invested $550 million in Chinese e-commerce merchant JD.com.

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BlueVenn Bundles Omnichannel Journey Management, Personalization, and Single Customer View

Customer Experience Matrix

Clients could also use other databases including SQL Server, Amazon Redshift (also columnar), or MongoDB, although BlueVenn says nearly all its clients use the BlueVenn engine for its combination of high speed and low cost. Next year it will add display ad audiences and Facebook Custom Audiences.

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StrongView Moves Beyond Email to Real-Time, Contextual Marketing

Customer Experience Matrix

Necessary technologies include real-time analytics to select best treatments; dynamic message assembly to construct those treatments; and multi-channel routing to deliver the treatments via email, SMS, mobile apps, Web pages, social media, and display ads. This closes a critical gap faced by email vendors trying to reach the next level.

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Beautiful BABI: SiSense PrismCubed Offers Business Intelligence for Business Analysts

Customer Experience Matrix

Combine data from multiple sources: PrismCubed provides a wizard to connect with different data sources, including SQL Server, Oracle, CSV files, Excel and Amazon S3 logs (which earns them extra coolness points). Users can also specify whether selections made in one widget affect the data displayed in other widgets.

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Simple Questions to Screen Customer Data Platform Vendors

Customer Experience Matrix

Some CDPs handle very high data volumes in structured databases such as Amazon Redshift. Display Ads. This refers to interactions through display advertising networks, including social media networks. Additional configuration may later be required to access this data. This is usually done through an app ID. Audience API.

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The Light Bulbs Have Ears: Why Listening Is Voice-Activated Devices' Most Important Skill

Customer Experience Matrix

This gatekeeper function is already at the center of the business models for Amazon, Facebook, Google, Apple and others (increasingly including non-net-neutral broadband operators). This isn’t entirely new: even today, impressions for Web display, paid search, and paid social are auctioned to a considerable degree.