The ROI Guy

MARCH 1, 2016

Gartner recently published their latest worldwide IT spending forecasts, and with a likely economic slowdown on the horizon, are projecting an anemic 0.6% And Gartner is predicting that by 2020, as much as 90% of IT spending could be driven by the business. Sources: Gartner Says Worldwide IT Spending is Forecast to Grow 0.6

Gartner 40

Gartner Spending Effectiveness Marketing Proposals 40

The ROI Guy

JULY 15, 2015

Gartner recently published their latest worldwide IT spending forecasts with a sharp downward revision, now projecting a 5.5% This latest estimate from Gartner is a further downward revision of the overly optimistic forecast published to kickoff the New Year, where Gartner was anticipating a 2.4% YoY decline from 2014 levels.

Gartner 40

Gartner Spending Effectiveness Marketing Proposals 40

Martech Advisor

NOVEMBER 5, 2019

Artificial Intelligence (AI) and Machine Learning (ML) help, by sifting through huge volumes of data in real time to find patterns, predict outcomes and suggest the next best action to each individual customer in order to move them further in their buying journey. A recent survey by VoiceBot.AI

Advertising Agencies 100

Advertising Agencies Marketing AI Advertisements Advertising 100

Martech Advisor

DECEMBER 6, 2019

This article throws light on the benefits and advantages of good customer service, types and best practices along with satisfaction metrics. Best Practices for delivering Excellent Customer Service. A study by Forrester estimated that self-service could result in over a 63% reduction in customer complaints.

Customer Satisfaction 79

Customer Satisfaction Lead Ranking Service Practices 79