Televerde

DECEMBER 29, 2020

At this point, the individual is assessing your company or brand to determine if they want to buy your products or services. Repeat customers are valuable because they don’t require you to invest in new lead generation, saving your company time and money. Automated lead scoring gives you more time to connect with leads personally.

Marketing AI 72

Marketing AI Automation Paid Search Agency Lead Scoring 72

Conversica

AUGUST 16, 2022

The integration will empower Customer Success Managers (CSMs) to offload the necessary but time-consuming conversations to a digital assistant, including driving product adoption, initiating early renewals, and ultimately creating customer advocacy, giving CSMs more freedom to focus on more strategic, revenue-generating activities.

Work Management 52

Work Management Efficiency Enterprise Management Trigger Marketing 52

Seismic

DECEMBER 14, 2021

But, more than anything, it allows us to redefine buyer engagement and form more authentic, human relationships with our customers. Check out a few of their stories and you’ll see how they use their social media presence to create value for their audience, as well as contribute to the company brand. But how does this look in practice?

Tips 52

Tips Enterprise Management Work Management Social Media 52

Chris Koch

NOVEMBER 13, 2009

For these target executives, peer relationships are everything, but for now anyway, most of those relationships are happening offline. For many companies, this translates into a wait-and-see approach to social media. For these companies, there is little reason to twitter into the wind. I think that’s short sighted.

Social Media 100

Social Media Allocation Media Marketing & Strategy 100

Chris Koch

NOVEMBER 13, 2009

For these target executives, peer relationships are everything, but for now anyway, most of those relationships are happening offline. For many companies, this translates into a wait-and-see approach to social media. For these companies, there is little reason to twitter into the wind. I think that’s short sighted.

Social Media 100

Social Media Allocation Media Marketing & Strategy 100

Hubspot

MAY 7, 2020

Because the data is sourced from HubSpot's customer base, it reflects benchmarks for companies that have invested in an online presence and use inbound as a key part of their growth strategy. As open rates continue to remain strong, companies of all sizes are really leaning into email as a channel to effectively connect with customers.

Advertising Benchmark 90

Advertising Benchmark Optimization Work Management Burn Rate 90

TrustRadius Marketing

MARCH 23, 2020

Not all contact center technology is equipped for the full range of call center activities. Conversely, software that has an exhaustive list of features may be overkill for smaller operations. Call centers can also be in-house or outsourced to a different company that will act as a service branch of the primary organization.

Work Management 52

Work Management Contacts Marketing Management SMS 52