Remove user-generated

Buzz Marketing for Technology

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2010 – Welcome to the Age of Customer Service

Buzz Marketing for Technology

10 BtoB Marketers Predictions for 2010 Around this time last year I wrote about some Predictions. Tags: Communications Customer Customer Support Social Media User Generated Content. Related posts brought to you by Yet Another Related Posts Plugin.

Service 100
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Make Your CFO a Social Media Fan

Buzz Marketing for Technology

B2B marketers often host bi-annual advisory boards or annual user group meetings and these are just screaming for a way to keep them connected via a tool like on online community. Generated 32% more ideas. Used LinkedIn recommendation ads to invite endorsements and engage target users. Sent 27% less email.

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TruthForce! | How Wiki Software is Changing Communication

Buzz Marketing for Technology

User login. Wiki software--easy-to-use programs that let anyone with Internet access create, remove and edit content on a Web page--first gained popularity thanks to Wikipedia, the user-generated encyclopedia that has come to be hailed as one of the Webs greatest resources. a user-generated Capitol Hill founded by former U.S.

Wiki 100
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Customer Service is the New Marketing

Buzz Marketing for Technology

In a world where User Generated Content has surpassed that of Publisher Content (ie marketers like you and me) I would argue that Word of Mouth (WOM ) is really your last frontier as a marketer and that outstanding customer service is not only the new marketing it’s your only marketing! Share this on del.icio.us. Share this on Reddit.

WOM 100
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Paul Dunay joins Networked Insights as the CMO

Buzz Marketing for Technology

I believe there is a vast sea of unstructured social data about everything you can imagine out there which can be used to help pre-inform your decision making in marketing, its up to the marketers to harness the insights of what the data is telling us to challenge the norm and transform marketing into the revenue generating center it should be!

CMO 100
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Doug Johnson Website --Skills for the Knowledge Worker

Buzz Marketing for Technology

At the current time one in ten technical support skills are off-shored; by 2010, it will be one in four such jobs. He predicts that “information appliances” will do a single task simply with minimal technical expertise on the part of the user. Morello, “U.S. What one really wants to do is write a letter.