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Tony Zambito

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Three Buyer Insights To Consider When Engaging B2B Buyers In A COVID-19 World

Tony Zambito

While internal purchasing or buying processes amongst buying teams may be speeding up, it may not easily translate to shorter sales cycles. With such buyer insights as mentioned above, B2B sales and marketing leaders can better engage with their buyers. .” – George, Senior Director of Operations.

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The Emerging Importance Of B2B Ethnography To Buyer Personas

Tony Zambito

This is still a narrow buying process perspective designed to view the buy/sales cycle to a “win” as opposed to a “loss”. The use of ethnographic research can be especially valuable for companies engaged in complex B2B marketing and long sales cycles. A case in point is the term “buyer’s journey.”

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The Importance of Buyer Personas to Lead-to-Revenue Management

Tony Zambito

.  As Sirius Decision and CSO Insights have reported on often, buyers are progressing through 70-80% of the buying and sales cycle before engaging directly with sales.    Understanding what buyers are doing in the lead generation to sales cycle gap is proving to be a competitive difference maker.

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Why Buyer Experience Matters to Get B2B Buyers to Stick Around

Tony Zambito

  Adding to the complexity of these issues is the fact that buyers today are increasingly seeking experiences more than just a sale.    Keeping buyers engaged throughout the entire buyer journey and sales cycle is no easy feat to figure out.    In essence, the mix of designing the buyer experience. 

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Buyer Experience Innovation: Why B2B CEO’s Must Make It Their Top Priority

Tony Zambito

  For many B2B CEO’s, they are witnessing the conventional strategies associated with sales and marketing being dismissed and tossed aside by buyers at an alarming rate.  Alignment : The issue of sales and marketing alignment has been written about extensively over the past few years. 

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Persona Centric Selling®: The New Science of Selling

Tony Zambito

For many sales executives today, the world of selling in the past ten years has changed at a faster pace than anytime in the 20th century when the sales profession grew in prominence. The advent of technology and the Internet has made selling a buyer-driven adventure versus sales-driven. What the heck is going on?

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Macro Trends Transforming the Buyer Experience

Tony Zambito

  It has been written about often over the past year that sales are not able to engage until further down the buyer journey and marketing has a tough job of “warming up” the buyer for sales engagement.    However, in this cycle buyers may be seeking to make deeper assessments than in past downturns. 

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