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Vocus Purchased by Private Equity Firm GTCR: This Could Be Interesting

Customer Experience Matrix

x revenue, compared with the 6 to 7 x multiples paid for ExactTarget and Responsys by Salesforce.com and Oracle and the 14 x that Marketo commands in the stock market. Vocus has been working hard to change its profile. Salesforce.com synch is bi-directional and works with lead and contact records.

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Can you do top-of-funnel marketing automation without CRM?

Biznology

Fortunately for SMB marketers, CRM is becoming main stream. We’re currently working with a client to find solutions to this seemingly simple issue: how to implement a marketing automation platform without connecting to a proprietary CRM or maintaining a parallel (and redundant) CRM. Call tracking hub. Email marketing hub.

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Ruckus Networks

SWZD

Like many of our thought leaders in this series, Mary said that she enjoyed working with numbers and began her career in Finance. She said marketing now is perhaps 50% engineering and 50% creative, and her background with financial numbers and sales helps her. Background and Career. Customer Segmentation.

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Marketo’s Take on Salesforce.com’s ExactTarget Acquisition

Adobe Experience Cloud Blog

Author: Phil Fernandez Today, Salesforce.com announced plans to buy ExactTarget. This is the future, and it’s why we are proud to be the leading independent marketing software company today working with ALL leading CRM solutions, including salesforce.com, Microsoft Dynamics, SAP, Oracle, Netsuite, and SugarCRM. Customer support.

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7 Ways To Become A Leading-Edge Marketer

Hubspot

This article is a guest post by Laurie McCabe, a Partner and Analyst at the SMB Group , specializing on research in the highly fragment small to medium business market. We all know intuitively that strong marketing is essential to helping to achieve these growth objectives. to get the value across to the broad SMB market.

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10 New Year’s Resolutions to Improve Customer Experience

Kapost

After holiday work parties, family, food, more food, more drinks, even more food, and even more drinks…reality sets in. Customer Experience Operating (CX-OX): Each tool in the stack works together synergistically. If you sell to SMB the match rate is expected to be lower (<40%). It’s that time of year again!

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42 B2B Marketing Acronyms and Abbreviations

Digital B2B Marketing

If you are new to B2B marketing, or just have to work with a B2B marketer, these acronyms and abbreviations may help decode the conversation. SMB : Small and Medium Businesses. Salesforce.com. Your Turn What other acronyms would you add to the list to help out people coming into B2B marketing today?