Even In-Person Shopping Is Becoming More Digital
Salesforce Marketing Cloud
SEPTEMBER 1, 2021
Instead of relying on one-day-only, door-busting deals, shoppers are moving between nine different channels to discover, price-compare, and buy the perfect gift. With in-store associates predicted to fuel growth no matter where a customer’s journey starts, retailers are investing in tools that upskill employees, enhance fulfillment, and more.
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