Remove FAQ Remove Information Remove Personalization Remove WOM
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What is Repeat Purchase Rate & How to Increase it? (With Examples)

Huptech Web

But before crafting strategies on how to improve your RPR, you should keep these 5 things in mind; Your store’s current RPR Information about customer behavior Industry benchmarks to set realistic improvement targets The nature of your products—one-time purchases or repeatedly sold? Your email marketing can bring immediate results.

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Consumers May Not Trust Online Reviews Older Than 3 Months: Navigating the Reliability Conundrum

Navigate the Channel

These reviews provide valuable insights into products, services and businesses, enabling potential customers to make informed choices. They offer a glimpse into the experiences of previous customers, helping prospective buyers make more informed choices. They don’t conflate WOM with a stranger’s review online.

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4 Ways to Revamp Your Marketing Strategy and Increase Sales

Navigate the Channel

You may depend heavily on referrals and word-of-mouth to grow your business, but as much as WOM and referrals form the foundation of a successful business, those tactics alone won’t sustain the growth needed to meet your long-term sales goals. Where in that information is where your road map will take you?

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Making Sense of Marketing Acronyms: Part 3

Bluetext

WOM (Word of Mouth) When your friends give you the lowdown on the latest product or service, that’s WOM. TK (To Come) A placeholder used in text when a piece of information is not yet available. FAQ (Frequently Asked Questions) A list of questions and answers to help you quickly find what you’re looking for.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

During my initial hold time I heard music, information about United Airlines, and sometimes-long periods of COMPLETE silence, making me wonder, “Have I been disconnected?”. Oh… the thick irony. After answering four or five questions, I was placed on hold 22 minutes or so before reaching a live agent.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

During my initial hold time I heard music, information about United Airlines, and sometimes-long periods of COMPLETE silence, making me wonder, “Have I been disconnected?”. Oh… the thick irony. After answering four or five questions, I was placed on hold 22 minutes or so before reaching a live agent.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Don’t assume that the person that gave you one star on a Yelp review is some sort of carnival freak outlier. I think using the information in tandem would be great to add to social media strategies. Except in this case, they were almost always talkers because a home is so personal and it's easy to share. link] Amy D.