Automated Customer Scoring - Going Beyond Leads
Anything Goes Marketing
OCTOBER 21, 2007
Essentially, you take the typical manual lead qualification process that a sales rep or call center does over the phone to find the best leads and let technology do this for you. Automated Lead scoring is a term that many in the B2B world are familiar with. Can you apply this same concept to customers? The B2C world does this all the time.
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