Diversifying Your Engagement Channel Mix to Keep Up with Changing Customer Expectations
ANNUITAS
APRIL 19, 2022
Step 2: Align engagement channels to each part of the funnel. Engagement channels should have one of three goals: acquire, nurture, or convert leads. Acquisition channels should serve low friction, top-of-funnel content like blogs and short videos. Read more: The Anatomy of a Strategy Demand Marketing Plan: The Insights Phase.
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