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Engagio Goes Beyond Account Based Marketing to Unify Marketing, Sales, and Service

Customer Experience Matrix

Of course, Miller is a master marketer, so we could just chalk up his claim to skill at attracting attention. Like Engagio’s earlier analytics products, PlayMaker starts by pulling data from Salesforce.com CRM and attaching leads to accounts. None of that matters, according to Engagio ’s Jon Miller, because ABM is dead. But I digress.

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Openprise Gives Marketers Easy(ish) Tool to Manage Their Data

Customer Experience Matrix

Most are marketing and sales operations staff supporting Salesforce.com and Marketo who use Openprise to supplement the limited data management capabilities native to those systems. Of course, the value of such a system depends on the actual actions it makes available. Current clients use Openprise in more modest ways, however.

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Active Conversion Offers Strong Lead Management and Leaves Out the Rest

Customer Experience Matrix

These functions, plus supporting features for database management, content management, sales system synchronization, and reporting, form a basic template for measuring demand generation software. Adding these items to an evaluation template is not especially difficult. Information can come from sources beyond the lead itself.

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Jesubi Doubles Sales Prospecting Efficiency

Customer Experience Matrix

The flash show when you enter the company’s Web site could easily be mistaken for a demand generation product – it lists campaign workflow, list segmentation, email templates, Salesforce.com integration and dynamic reporting. Automated synchronization is available for Salesforce.com using their standard APIs.

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True Influence's LeadPAC Offers Pay-Per-Click Email. Think About It.

Customer Experience Matrix

Of course, the classic pay-per-click medium is paid search, and above all Google AdWords. Define the email to send, starting either with vendor-provided templates or by uploading a client's own template. Of course, email is just one part of lead generation and an even smaller part of full-scale marketing automation.

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Act-On Software Stresses Ease of Use

Customer Experience Matrix

Of course, every system has its own mix of strengths and weaknesses. a “Twitter prospector” that executes automated searches, weeds out spam posts (identified by third-party links within the post), sends the remaining results to an in-box for review, and lets users apply standard templates to create replies. -

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Can CRM Add-Ons Replace Marketing Automation?

Customer Experience Matrix

Of course, the jackpot here is Salesforce.com. Predictive Response has a broader range, with more advanced email features, including split tests, content templates, and branching campaigns, as well as Web visitor tracking, lead scoring, dashboards, and some data cleansing on form entries.