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Customer-Centric Marketing is Critical: Email is the First Step

Litmus

As marketing leaders, many of us place high value on our organization’s ability to deliver personalized and contextually relevant customer experiences—in email and other marketing channels. We’re now architects of the customer experience, and tasked with nurturing those relationships. the senior marketing leadership role has evolved.

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Watch for inflated email open rates now that iOS 15 is out

Martech

Apple’s iOS 15 allows users to opt in to its Mail Privacy Protection feature, which essentially blocks email senders from being able to see information on how those users interact with emails. ” Everything you need to know about sending emails that your customers want and that inboxes won’t block.

Open Rate 112
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Burger King’s NFT push: Wednesday’s daily brief

Martech

I realize that blockchain-based non-fungible tokens are not at all like 360-view customer data platforms. Fast forward to now, at our recent MarTech conference, and it seemed that CDPs were mentioned in actionable ways by marketers in almost every session. Maybe NFTs are more like CDPs than we might have thought. “The

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Why we care about compliance in marketing

Martech

Search engines, social networks, tracking widgets and more have made it easy for even the most novice of two-bit marketing organizations to get the most direct form of customer insight — in the form of something akin to outright surveillance. Meanwhile, the United States has gotten into the privacy act (so to speak).

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Looking for clarity on CDPs: Monday’s Daily Brief

Martech

He was responding to my growing sense that how vendors or customers refer to solutions is getting more and more blurred. Raab says, reasonably enough, that the job of a CDP is to “combine all customer data into sharable profiles.” Its purpose is to serve as a platform for all voice, chat and digital customer service systems.

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Ensure Your Business Looks Good Online

Webbiquity

Before the Internet, making a good first impression often meant face-to-face interactions at business meetings, conferences and lunches. To keep this from happening, companies like Reputation.com , provide ORM as well as Internet privacy protection to clients. A privacy policy can’t hurt either.

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Click to give with GreaterGood: Thursday’s Daily Brief

Martech

“With our many types of cause areas combined with the different ways consumers can interact with us, there was no way to scale and provide a cohesive customer experience without leveraging technology,” said Jessica Frost, GreaterGood’s Chief Brand Officer. ” Read more here. .” ” Read more here. Personalization accuracy.