Anything Goes Marketing

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Customer Service at its Best: Wind Mobile

Anything Goes Marketing

For someone who lives and breaths customer service as part of my profession I am very critical with companies I deal with as I have a high expectation on the type of service I should receive. I’ve finally found a company that does a fantastic job at servicing its customers across many channels and you know I have to blog about it.

Service 100
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Lessons Learned in Cost Rica - Being Customer Centric

Anything Goes Marketing

Would I recommend this tour company and my tour guide? providing multiple touring options that enabled us to do what we wanted. being as flexible as possible. I've included one of his photos (while he couldn't speak any English, he was a wizard with his camera and loved showing off the photos he took). Now that is going above and beyond.

Cost 100
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Email Tools and Forrester's Best & Worst of Email Marketing

Anything Goes Marketing

You also need to know the average purchase price. What is needed is an email engine that directly ties into this so that your company can track your email success and compare it to your other marketing channels. Email Labs has a similar email ROI calculator. For more complex sales, a more complex calculator is needed.

Forrester 100
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Email Marketing 101: Tips and Best Practices

Anything Goes Marketing

Are you moving from a B2C company to B2B? 3 links in an email is optimal number of a high clickthrough rate and text links fared better then image links (makes sense with more images being blocked these days) The top offers were a price discount or a free gift (hey, free Ipods still seem to work!)