Bluetext

MAY 8, 2023

NPS (Net Promoter Score) A measure of customer satisfaction and loyalty, based on the likelihood of them recommending your product or service. WOM (Word of Mouth) When your friends give you the lowdown on the latest product or service, that’s WOM.

Top of Funnel 26

Top of Funnel Enterprise Management Work Management WOM 26

EveryoneSocial

JANUARY 27, 2021

Sure, traditional digital marketing strategies still work and many are necessary items if you want your company to compete. But if you find that your organization is not altering and pivoting strategies as the industry shifts, your company can quickly be left behind. What’s So Good About Advocacy Marketing?

Peer-to-peer 98

Peer-to-peer Paid Search Agency WOM Marketing & Strategy 98

Convince & Convert

MARCH 28, 2012

What if we took it to another level and gamified customers’ live call interactions with CSRs (customer service reps) to help palliate customers’ on hold experience, as well as allow companies to benefit and receive a cost savings? Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty.

Work Management 128

Work Management Marketing Management Service WOM 128

Convince & Convert

MARCH 28, 2012

What if we took it to another level and gamified customers’ live call interactions with CSRs (customer service reps) to help palliate customers’ on hold experience, as well as allow companies to benefit and receive a cost savings? Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty.

Work Management 127

Work Management Marketing Management Service WOM 127

Convince & Convert

APRIL 28, 2010

Because our behaviors on the social Web leave a noticeable fingerprint, smart companies can modify the way they engage and interact with us, based on our social graph, purchase history, etc. But now, social media is enabling companies to make influencer outreach a foundational marketing tactic. million followers on Twitter?

Social Media 149

Social Media Media Webinar Metrics Marketing & Strategy 149

Single Grain

APRIL 6, 2020

For example, referral marketing – a strategy in which brands incentivize loyal customers to promote their products or services via personal referrals (similar to word of mouth, except that WOM is organic) – will have significantly higher rates of success than cold calling potential leads. Brand Loyalty.

Ethics 138

Ethics Word of Mouth Marketing & Strategy Class 138

Convince & Convert

JULY 14, 2010

Losing in social media can be akin to the experiences of companies like Kraft, Nestle, and BP in the social media realm. At the very least those companies are engaged in the conversation and have a strong awareness of the perceptions of their brand. There is nothing new about social media; it's just modern WoM.

Social Media 136

Social Media Webinar Metrics Media Marketing & Strategy 136

DivvyHQ

NOVEMBER 14, 2018

This is both intuitively obvious (wouldn’t you take the word of a trusted acquaintance over just about any corporate messaging?) Most of us recognize the importance of word-of-mouth (WOM), which is the oldest form of marketing in existence, but few organizations have a formal plan in place to activate it.

Trigger Marketing 40

Trigger Marketing WOM Word of Mouth Planning 40

Buzz Marketing for Technology

MARCH 23, 2010

2) Good customer experiences drive Word of Mouth (WOM) – we all know in social media that both good and bad customer experience stories spread like wildfires. Related posts: Using Social Media to Deepen Customer Relations An obvious win for companies looking to jump into Social. Every Industry! Email this to a friend?

Social Media 100

Social Media Paid Search Agency WOM Media 100

Hubspot

JUNE 19, 2014

Companies that sell to other businesses. Companies that sell directly to consumers. A set of software programs that let companies keep track of everything they do with their existing and potential customers. A type of performance measurement companies use to evaluate an employee''s or an activity''s success.

Paid Content 28

Paid Content Work Management Sales Management CMS Development 28

Convince & Convert

APRIL 22, 2010

Problematically, however, the “social media&# moniker is now also used to describe a great many things, similar only in that they are online, and involve some form of interaction between customer and company. Social PR & Influencer Outreach Using social connectivity to introduce your company or products to influencers.

Social Media 129

Social Media Paid Content Media Advertising Agencies 129

Hubspot

MARCH 10, 2016

An adjective used to describe companies that sell to other businesses. For example, Google and Oracle are primarily B2B companies. An adjective used to describe companies that sell directly to consumers. For example, Amazon, Apple, and Nike are primarily B2C companies. 4) B2B (Business-to-Business). 6) Blogging.

Paid Content 28

Paid Content Sales Management CMS Development Work Management 28