10 Best Leading and Lagging Marketing Performance Indicators to Increase ROI
Webbiquity
JULY 19, 2022
Churn Rate. Customer churn is an unfortunate reality for every business. By tracking this metric, you’ll know when it’s time to evaluate your customer retention strategies so you can find ways to reduce your churn rate and improve your ROI. Customer Satisfaction. However, always be honest and open with customers.
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