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6 Steps in Developing a Data-Driven CRM Strategy

Zoominfo

Customer relationship management, or CRM, as we all know it, is about making sure the customer is at the center of everything you do. In today’s consumer-focused milieu, your CRM should be one of your tech stack’s MVPs. CRM applications can be used for more than just the recording of customer touch points.

CRM 100
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An Essential Guide to B2B Marketing Metrics That Matter

Marketing Insider Group

Implement an effective customer relationship management (CRM) process to improve customer satisfaction. Time to Payback CAC helps you measure capital efficiency and identify the cash amount you need before turning in a profit. Reduce the time to payback CAC to lower the lost CAC from churned customers.

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2024’s Top 10 Go-To-Market Tools and Software Platforms to Maximize Efficiency Across the Funnel

SalesIntel

Gong: Gong is a tool that helps sales teams improve deal closures and reduce churn rates. Juro: Juro is a modern solution for contract management, making it easy for you to create, agree, and manage contracts efficiently. Top features: Email marketing Reporting Cross-channel journeys Account-based marketing 3.

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The Cost of Churn: How to Calculate and Mitigate Its Impact with Automation

SmartBug Media

As SaaS companies operate on subscription-based models, maintaining high customer satisfaction is crucial for retaining customers and reducing churn rates. So how can you calculate and reduce your churn rate? Product usage is merely one of many potential churn indicators.

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10 Sales KPIs Every SaaS Team Should Track and Measure

Scoop.it

This is a relatively simple way to keep an eye on your new sales, upsells and cross sells, renewals and your monthly churn rate. Churn Rate. One of your ongoing objectives should be to monitor your churn rate and then use the right SaaS tools to increase efficiency and customer retention over the long term.

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How to Develop a Successful Go-to-Market Strategy

Zoominfo

A truly successful launch — one that will become a milestone for your brand’s continuous growth and success — requires coordination across teams, efficient workflows, and clear messaging. Productivity: Are there opportunities for more efficient ways of working at your customer’s company? What is a Go-to-Market Strategy?

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Subscription Management: What It Is & Why You Need It

Hubspot

Or, if your subscription software integrates with a tool, like your CRM, set up that integration so the right data can flow and be managed between these tools. Monitor important metrics such as churn rate, revenue, customer retention, and engagement trends. Import or input customer data into the software.