Remove Blog Remove Churn Rate Remove Cross-Selling Remove Price
article thumbnail

10 Sales KPIs Every SaaS Team Should Track and Measure

Scoop.it

This is a relatively simple way to keep an eye on your new sales, upsells and cross sells, renewals and your monthly churn rate. Churn Rate. SaaS companies operate on a subscription-based pricing model nowadays, which is the best way to monetize your products and open new upsell and cross sell opportunities.

article thumbnail

25 SaaS KPIs To Start Checking For Optimized Business Performance

accelerate agency

Churn rate For a business that relies on monthly payments, this can be a major indicator of whether you’re doing things right or not. MRR (Monthly Recurring Revenue) Along with churn rates, this is one of your most important metrics. It can also be used to track up and cross-selling, new sales, and contract renewals.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

25 SaaS KPIs To Start Checking For Optimized Business Performance

accelerate agency

Churn rate For a business that relies on monthly payments, this can be a major indicator of whether you’re doing things right or not. MRR (Monthly Recurring Revenue) Along with churn rates, this is one of your most important metrics. It can also be used to track up and cross-selling, new sales, and contract renewals.

article thumbnail

25 SaaS KPIs To Start Checking For Optimized Business Performance

accelerate agency

Churn rate. Along with churn rates, this is one of your most important metrics. It can also be used to track up and cross-selling, new sales, and contract renewals. You can also experiment with different price tiers to see what customers are willing to pay. LVR (Lead Velocity Rate).

article thumbnail

The Beginner’s Guide to Referral Marketing

Zoominfo

But, regardless of the products you sell or the space you sell into, nothing sways a person’s buying decisions quite like a recommendation from their trusted peers. We touched on this phenomenon in a recent blog post about word-of-mouth marketing. You’ll need to track cost in order to evaluate the ROI of your referral program.

article thumbnail

What is Sales Efficiency and How Can Teams Improve It?

SalesIntel

Churn Rate : Churn rate measures the percentage of customers who cancel or do not renew their subscriptions. High churn can negatively impact sales efficiency, as it requires more resources to acquire new customers to compensate for those lost. It provides insights into the long-term value of acquired customers.

article thumbnail

The Cost of Customer Acquisition vs. Customer Retention

Kapost

Inbound marketing (blog content, SEO, social media). Retention, specifically low churn rates and recurring revenue, can increase the lifetime value of your customer and balance out the CAC. The probability of selling to an existing customer is 60 – 70% , while the probability of selling to a new prospect is just 5-20%.