Remove best

Cintell

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15 Questions to Ask in Your Next Persona Interview

Cintell

The light at the end of the tunnel is critical voice-of-customer insights that help organizations to remove bias, identify the problems faced by their buying audiences, and make more relevant decisions in marketing, sales, and throughout the business. My [your category of products] is easy to use. Describe the process to me?

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Live Blogging from the SiriusDecisions Forum on Operationalizing Personas

Cintell

Reporting live from sunny, chilly Waltham, MA where 50+ B2B marketers sit rapt as SiriusDecisions Research Directors Pat McAnally and Christina McKeon walk through the challenges, goals, and best practices of operationalizing buyer personas. ” “If you’re not being audience-centric, then you’re being product centric.

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Why Personas Fail

Cintell

Why then are they so hard to find, trapped in PDFs and Powerpoints at the bottom of a desk drawer, or at best, maybe on the company intranet? Personas should be made available throughout the business, referenced quickly and easily to guide the direction of marketing, sales, and product decisions. When there’s no buy-in.

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Habits of Customer-Centric Marketers: Q&A with Erika Goldwater

Cintell

In today’s world of empowered buyers, the marketers who are getting it done are those who understand their buyers best. She loves to write and develop content from ideation, development, production, to promotion. Erika says, “B2B isn’t known for being sexy, but it isn’t about a pushing a product anymore.