Remove b2c

Chris Koch

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The crisis of buyer information in B2B and how to fix it

Chris Koch

Obviously, this is less of an issue in B2B than B2C. Cookies help us learn more about our website visitors, but you won’t learn nearly as much about the spending patterns of B2B executives through web cookies as you do with B2C buyers. And people’s B2C experiences have a habit of leaking over to their B2B behavior.

B2B 100
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The crisis of buyer information in B2B and how to fix it

Chris Koch

Obviously, this is less of an issue in B2B than B2C. Cookies help us learn more about our website visitors, but you won’t learn nearly as much about the spending patterns of B2B executives through web cookies as you do with B2C buyers. And people’s B2C experiences have a habit of leaking over to their B2B behavior.

B2B 100
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Why B2B marketers hate social media

Chris Koch

When buyers engage their most important sources of information—their peers—most of those conversations (90%, according to a study by Walter J. Social media seems better suited to B2C, with its larger scale and simpler buying process. The most trusted information source for buyers has always been each other. With good reason.

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We need a chief marketing analytics officer

Chris Koch

B2C companies have these “wonks” today. I’d rather see a chief marketing analytics officer than a chief technologist. Or if this person is going to be a technologist, he or she must have a serious grounding in analytics. I think B2B marketing groups need the same emphasis–and that need will never go away once the systems are installed.

Analytics 100
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There is only one objective in social media: create learning networks

Chris Koch

There is only one objective in social media and it is common across all companies—even across the infamous divide between B2B and B2C: Create learning networks. But it also applies in B2C. I’m just saying that we shouldn’t assume, as we do by default, that ours are much different from anyone else’s.

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7 reasons why social media success has nothing to do with social media

Chris Koch

ITSMA research shows that 66% of buyers seek information themselves rather than waiting to hear from providers. They seek that information through search: 79% of c-level executives do at least three searches per day. Here are some examples: Most C-level executives are not in social media—they’re in search.

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7 reasons why social media success has nothing to do with social media

Chris Koch

ITSMA research shows that 66% of buyers seek information themselves rather than waiting to hear from providers. They seek that information through search: 79% of c-level executives do at least three searches per day. Here are some examples: Most C-level executives are not in social media—they’re in search.