Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships
Engagio
APRIL 12, 2024
This article will dive deep into the importance of customer retention, hitting on several techniques to not only keep — but also grow — your customer base. Consider these two stats: A 5% increase in customer retention produces more than a 25% increase in profit ( Bain & Co. Remember that stat above? Let’s start with the why.
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