Alterian Pushes Into Social Media Management with Techrigy Acquisition
Customer Experience Matrix
JULY 16, 2009
2007), email (Dynamics Direct, 2006), marketing resource management (Nvigorate, 2006), and hosted analytics services (MarkIT, 2005). Results can be streamed to an external viewer as an RSS feed or presented in standard reports. Sources include blogs, social networks (publicly-accessible sections of Facebook, MySpace , etc.),
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