Customer Experience Matrix

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4 Marketing Tech Trends To Watch in 2014

Customer Experience Matrix

The unification of these previously separate data sets will allow more careful orchestration of customer treatments across all channels, increasing the effectiveness of all marketing contacts. Predictive analytics finally take center stage. Yes, that''s a Dr. Strangelove reference.

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Genoo and Act-On Software Add Social Marketing Features

Customer Experience Matrix

To the current topic, it has also added a “Twitter Prospector” to reduce the labor required to mine Twitter for leads. Web site visits driven from Twitter are flagged in the activity history of individual leads and in general Web analytics reports, although Act-On does not tie them to the originator like Genoo.

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Social Media Features in Marketing Automation Systems: Who Does What?

Customer Experience Matrix

Social media is arguably overhyped as a marketing trend: it gets well under 10% of marketing budgets (different surveys have figures from 3% to 8%) and results are questionable (it was rated the least effective content marketing tactic in a recent MarketingProfs study ). But social is clearly growing fast and has great potential.

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Aprimo Marketing Studio Expands the Scope of Marketing Automation

Customer Experience Matrix

These are supported with Web analytics and extensive marketing operations features including workflow, digital asset management and financial analysis. I'm increasingly convinced that effective interactive marketing will eventually require the marketing system to run the Web site. This scope makes it truly different.

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Mautic Offers Free, Open Source Marketing Automation

Customer Experience Matrix

Open source has been successful in related applications including analytics (R, Jaspersoft, Pentaho), CRM (SugarCRM, vTiger) and Web content management (WordPress, Joomla, Drupal). I suspect that’s true but still wonder whether those buyers will know how to use a system effectively once they get it. My problem is two-fold.

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SQLStream Simplifies Event Stream Processing

Customer Experience Matrix

The system can also accept streams of XML data over HTTP, which includes RSS feeds, Twitter posts and other Web sources. SQLStream can run on 64-bit servers, allowing effectively unlimited memory, at least in theory. Real time analytics provides insights into customer behaviors at either a group level (e.g.,

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Silverpop's Latest Release Targets Sophisticated Marketing Automation Buyers

Customer Experience Matrix

The system can publish directly to Twitter, Facebook, and LinkedIn accounts. These include send-time optimization, which automatically sends campaign emails at the most effective time of day, and a “snooze” option that lets recipients halt email messages for a specified time period instead of opting out completely. social sharing.