customer relationship 
Tony Zambito
NOVEMBER 1, 2010
Cover via Amazon. In the world of books we see the title of Shift as perhaps the new trendy title for business as well as personal self-help oriented books. The expression “monumental shift” is a powerful one. Both offer illuminating perspectives that will cause us to think differently. .
Tony Zambito
DECEMBER 12, 2010
The digital age bringing new expectations on the part of buyers for learning experiences, subject matter expertise, innovative customization, and varied channel engagements. For the past thirty to forty years, sales have focused on relationship building, methodology, and processes.
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