Remove 06 ten-tips-customer-reactivation
article thumbnail

Delivering Episode 9: An Interview with Dan Oshinsky on BuzzFeed, The New Yorker, and Email in Journalism

Litmus

00:06:24.450] – Dan. And then, The New Yorker came calling back in 2017. 00:06:54.880] – Jason. That’s just a lousy customer experience. And it was thoughtful and smart and the tips were really good. At The New Yorker, email was, still is, one of the biggest sources of referral traffic.