B2B Marketing Traction

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Increase Wallet Share by Engaging Your Customers

B2B Marketing Traction

Increase your customer touchpoints (making each touchpoint a positive experience). Add value to your customers experience by providing information and learning opportunities related to your products or services. Give valuable information for free to your customers.

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From Subliminal Madmen… …to Lead Nurturing? Really?

B2B Marketing Traction

Part of this involves analyzing the buy cycle and identifying the right touchpoints with which to put information in front of the buyer. According to Brian Carroll , it is marketing’s job to engage buyers and provide relevant and consistent dialog with viable prospects regardless of timing to buy.

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4 Reasons Your Marketing Plan Saves You Money

B2B Marketing Traction

All your messaging has the same look and feel and compresses the time for a response from the contact who is getting multiple marketing touchpoints. Someone sees your ad, then visits your trade show booth, then gets a follow-up mailer, then attends your webinar. Integrated, planned marketing increases the results you receive.

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B2B Marketers: Integrate Marketing for Response Compression

B2B Marketing Traction

He notices the mention and bingo – marketing touchpoint number three. .” The software company now has two marketing touch points with Joe. A week later Joe sees an article that mentions the same software application. The postcard invites him to visit the booth to get a cool gift.

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Leverage Your B2B Marketing Assets

B2B Marketing Traction

For example, if you have a niche customer segment, create a dedicated marketing campaign that increases the touchpoints with customers to increase your wallet share with them. Choose the asset(s) that can produce the best results to meet your business objectives.

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Four Things to Add to Your Marketing Plan

B2B Marketing Traction

Fix broken customer touchpoints. Make sure the quality of your content is high – consistent with your products and services and customer experience with other touchpoints. Have you analyzed all your customer touch points to find problem areas or points of friction?

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