Remove trade

Chris Koch

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What the slow death of B2B publishing means for marketers

Chris Koch

Publishers are left with a trickle of revenue and B2B companies discover just how uninterested a generic online audience is in their products and services. From the ashes of trade journalism, an opportunity for marketers. However, the tragedy that has become trade journalism is an opportunity for B2B marketers.

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Why bother with thought leadership? Five questions and answers.

Chris Koch

This depends on whether the products and services themselves are knowledge intensive. In industries where the product or service is very information intensive, such as research, management consulting, technology, aerospace, etc., This led to the explosion of the trade magazine industry during the 1960s-1980s.

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Why salespeople should sell ideas: an FAQ

Chris Koch

As buyers do more searching, they are stretching the buying process earlier and earlier, to the point where they may not have a specific product or service in mind when they search. Most salespeople are still focused on selling specific products and services. What does online search have to do with selling?

FAQ 100
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Why our thought leadership is broken

Chris Koch

Marketers, meanwhile, didn’t have a wall, so they filled their content with self-aggrandizing references to their own products and services that pissed off readers and sent them to other sources for advice. What’s the point? Marketing through association. This is where the advertising part comes in. The association was subtle, not overt.

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Social media raises the bar for customer intimacy

Chris Koch

Product leadership. These are companies that rely heavily on innovative, exciting, status-conferring new products to hold customer interest. The good news is that we may look back on social media as the movement that made high levels of customer intimacy as achievable as product quality seems today. Intimacy through content.

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Is the era of PR over?

Chris Koch

The inefficiency and expense of this process for the agencies was tough to justify even in the glory days of trade journalism, conferences, and trade shows. They didn’t coach CIOs to talk only about how they used the products and services of the company. Now, it’s even harder to justify. Control kills placement.

PR 100
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It’s official: Marketing owns social media management. Now what?

Chris Koch

In our survey, we asked, “In your company, is marketing the catalyst for social media being used by others in the company (product development, HR, etc.)?” Back then, we could still run lush print ads, design fancy brochures and whitepapers, create monster trade show booths, and wine and dine CIOs at the Super Bowl. That’s right.