Tony Zambito

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Reset Your Buyer Strategy In COVID-19 Revival

Tony Zambito

Big Tech companies such as Facebook, Twitter, and Amazon announced three months ago they intend to keep employees working from home throughout 2021. This was quickly followed by other large organizations. Design and redesign buyer interactions (marketing and selling processes) mapped to buyer goals.

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Social Buyerology: Listening to the Social Buyer

Tony Zambito

  The second, The Research Methods of Social Buyerology , reviewed the types of research methods needed to attain a deep understanding of the new social buyer persona.  One of the first premises of Social Buyerology is that it must reside within a social organization.  Behavioral Listening.

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The Rise of the Digital Buyer Persona

Tony Zambito

I have been evolving the buyer persona development process as well as have been writing about buyer personas for the last eight years now.     Most notably, the B2B buying process has undergone a significant transformation within the past three years.  Image by Intersection Consulting via Flickr.

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Can Culture Shock Align Sales and Marketing?

Tony Zambito

  Buyer personas, qualitative research derived archetypes of buyers and their goals are being used to create a unified platform for understanding how to communicate to customers and buyers.    As I watch creative people figure this out, I am realizing that this is going to be a process of “heavy lifting.” 

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Turn B2B Buying Into a Social Experience

Tony Zambito

  The key lies in how well you and your organization are responding to the most transformative changes in B2B buying we’ve seen in several decades at least.   By doing so, a B2B organization can learn about the potential interactions social buyers desire that make up the entire social experience. . 

Buy 100
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Are Sales Pitches Dead in the New Buyer Experience Economy?

Tony Zambito

.  Without belaboring the points that became more prominent the last few years, we all know that buyers are off doing their own thing in the early stages of the buying process.    This rapid transformation into a buyer experience economy is causing many organizations to look at what really matters to buyers. 

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Social Buyerology: Understanding Buyers in the Social Age

Tony Zambito

  We are seeing the births of new technologies and processes, such as content marketing, inbound marketing, marketing automation, and social media technologies attempting to address the voids created as B2B businesses shift their own buying processes and cycles.    Next:  The Methods of Social Buyerology.