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The Key To The Website Of The Future: Micro-Personalization

PathFactory

Your visitors are all at different stages of their journeys with your brand and products or services when they hit your website. So how can a static website properly serve all customers and prospects, and help them arrive at a purchase decision when all of their needs are different? Doing it at scale is the challenge. “80%

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Tom Pisello: The ROI Guy: CIO Priorities for 2011 Indicate.

The ROI Guy

Although the desire may be there to pursue improved internal and external customer service improvements via enterprise innovation, most state budgets will remain challenged well into the recovery, yielding a pragmatic, economic-focused CIO. Tom then served Gartner as a Managing VP. Gartner CIO Study Highlights Need for Outcome-Base.

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Tom Pisello: The ROI Guy: Seeing ROI in the Cloud?

The ROI Guy

Spending on IT cloud services will triple in the next 5 years, reaching $42 billion and capturing 25% of IT spending growth in 2012." - IDC Much of the adoption is driven by the promise of what cloud can do to help transform IT services and drive important cap-ex and op-ex cost savings. Tom then served Gartner as a Managing VP.

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Tom Pisello: The ROI Guy: VMware launches Realized ROI toolkit.

The ROI Guy

d=897224256317007750 This new tool will help VMware quantify realized ROI for its ROI guarantee program, a groundbreaking ROI service level agreement to assure up-front that customers achieve promised savings: [link] Posted by Tom Pisello at 8:23 AM Email This BlogThis! Tom then served Gartner as a Managing VP.

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Tom Pisello: The ROI Guy: Alinean Powers Eight More B2B Assessment.

The ROI Guy

Carl Wilhelm, Director of Product and Client Experience - former software development director with FedEx, Carl is leading Alinean ’s commitment to continuing to deliver valued platform capabilities, working with clients on new requirements, launching new solutions and assuring superior service-level delivery.

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Tom Pisello: The ROI Guy: Value Selling Tools and the Buying Lifecycle

The ROI Guy

As today’s buyers are empowered by the Internet to do their own research and drive their own purchasing due diligence – engaging sales later than ever, or not at all – easy to use versions of these diagnostic tools need to be on-line, readily available, interactive and personalized to empower self-service research.

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Tom Pisello: The ROI Guy: Let the Good Times Roll? IT Spending on.

The ROI Guy

Thats up from 21% last year, when "selective spending in a few key areas" and "maintaining service levels with flat budgets" topped the agenda (at 28% and 23% respectively). Tom’s ROI and TCO experience began in 1993 with his first entrepreneurial venture, Interpose (acquired by Gartner in 1998).