How to Avoid Failing at Customer-Centric Marketing: It’s All in the Journey
Vision Edge Marketing
AUGUST 15, 2019
Forrester claims we’re in the age of the customer. Research by firms such as Forrester and Temkin found that customer journey mapping organizations better address opportunities to improve key business results such as product/service adoption and loyalty. Being customer-centric as a company and in your Marketing is not optional.
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