Features Related Topics 
What Works - What Doesn't
FEBRUARY 24, 2022
Doing too much too fast, under-communicating, failing to focus on the business… as with so many IT initiatives these common mistakes can undermine ITSM effectiveness.
What Works - What Doesn't
JANUARY 4, 2022
Who says EA is too rigid for transformation? Modern agile enterprise architects start small, deliver value quickly, and collaborate with product teams. When Adrian Jones became the sole enterprise architect for fast growing diagnostics giant SYNLAB in 2018 he knew the traditional, bureaucratic approach to EA he had seen in the past wouldn’t work.
What Works - What Doesn't
JANUARY 21, 2022
AIops speeds IT discovery and troubleshooting, but it isn't magic. And operations staff must still prepare the data for machine learning and manually solve some issues.
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