Remove experience social-network

Tony Zambito

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The New Social Buyer Ecosystem

Tony Zambito

From a B2B market view, the new social buyer ecosystem continues to undergo a rapid evolution.    While the social customer ecosystem in the B2C market space is still legions ahead of B2B, it behooves B2B executives to not fall prey to the false sense that the comparative differences means they have to pay little attention. 

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Social Buyerology: Understanding Buyers in the Social Age

Tony Zambito

The pendulum has been swinging rapidly during the past two years with respect to understanding buyer behavior and interactions in the social age.   We are also witnessing the phenomenon of buyers in B2B marketplaces becoming more social in their interactions.  Image by aafromaa via Flickr.

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The Soul of the Buyer

Tony Zambito

The entrance into the digital age and the emergence of the new buyer experience economy has challenged our understanding of who the buyer really is.  In a previous article, I offered up the notion that we are entering into the new buyer experience economy.    And this is where experience matters.