IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
The storyboards were based on processes involving document review and approval, buying a car, and repairing a car. In some cases, there were several copies of the same list with slight modifications. • Reserving the LCD projector (list and photocopied form) • Following standard operating procedures (text files).
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